Privacy Policy

At TechConfer Technologies Pvt. Ltd (“TechConfer,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our software e-commerce platform and related services (collectively, the “Services”).

By accessing or using our Services, you consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1. Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you register for an account, make a purchase, or communicate with us. The types of personal information we may collect include:

  • Contact information (e.g., name, email address, phone number)
  • Billing and shipping information
  • Account credentials (e.g., username, password)
  • Communication preferences
  • Other information you choose to provide to us.

1.2. Automatically Collected Information

When you use our Services, we may automatically collect certain information about your device, browsing actions, and patterns, including:

  • Log files: Information such as your IP address, browser type, referring/exit pages, operating system, and date/time stamps.
  • Analytics: We may use third-party analytics tools to collect information about your usage patterns on our Services, such as the pages you visit, the time spent on each page, and the links you click.

2. Use of Information

We use the information we collect for various purposes, including:

  • Providing and personalizing our Services to meet your specific needs.
  • Processing and fulfilling your orders and transactions.
  • Communicating with you about your account, orders, and service-related updates.
  • Improving and optimizing our Services, including analyzing usage patterns and performing data analytics.
  • Responding to your inquiries, requests, or support needs
  • Sending you marketing and promotional communications, subject to your preferences and applicable laws.
  • Detecting, preventing, and addressing technical issues, security breaches, or fraudulent activities.
  • Complying with legal obligations and enforcing our policies.

3. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We engage trusted third-party service providers who assist us in delivering our Services, such as payment processors, shipping partners, and customer support providers.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protecting Rights and Safety: We may share your personal information to protect our rights, safety, or the rights, safety, or property of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and process. These rights include:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request the correction or update of your personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.
  • Marketing Communications: You may opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
  • Cookies: You can typically set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

6. Third-Party Links and Services

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites or services, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of those third parties before providing any personal information.

7. Children’s Privacy

Our Services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we may have inadvertently collected information from a child under 16, please contact us, and we will promptly delete such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be effective when we post the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at profile@techconfer.com.